A toolbox of Smart urban innovation participatory methods & tools is a unique tool that will help you engage end-users (citizens, consumers) into urban innovation process (developing urban development strategies, smart urban solutions, services or technologies).
The toolbox is designed for advanced users, which means that you need at least some basic experience with participatory processes (like participatory workshops). In case you don’t have that, you can find a list of experts for moderating and facilitating the participatory process in your language (to be provided at the later stage).
Toolbox will guide you through the planning of participatory process step-by-step, so the best way is to follow it through starting at step one.
Defining a challenge and objectives of the process is crucial for the success of the collaboration with end-users. You might review your definition of the problem or objectives after first interaction with target groups to make it clearer.
Building relationships is the first step, and is revisited for subsequent events in this continuous and ongoing process. It shows combinations of ICT tools and steps to be taken for reaching out and starting the first interactions with the target group.
Describing combinations of ICT tools for sharing and signing up to invitations of your interactive event.
Engage stakeholders before the event by interacting with them, giving them opportunities to give input leading up to the event.
Different participatory methods you can use at physical meetings with your target groups and stakeholders with some practical tips deriving form practice.
Different ways of preparing and carrying out the documentation at the event using existing technology and ICT tools.
Tools and checklist for getting back to participants following the event.
System for curating prolonged interaction of the participants from the event based on level of engagement.